Terms and Conditions

1.1 These Terms and Conditions ("Terms") govern the supply by Napoli Napoli Supper Club, a business established and operating in the Emirate of Dubai, United Arab Emirates, founded and operated by Giordana Attilio ("the Host", "we", "us", "our"), of supper clubs, cooking classes, private dining and related hospitality services ("the Experience" or "Experiences") to any person who makes a booking ("the Guest", "you", "your").

1.2 These Terms are to be read together with the Bookings, Payments and Cancellations terms, the Allergens and Dietary Requirements notice and the Privacy Notice, each of which is incorporated into and forms part of the contract between the Host and the Guest (together, the "Agreement").

1.3 In the event of any conflict between the documents comprising the Agreement, the Allergens and Dietary Requirements notice shall prevail in respect of allergens and dietary matters, the Bookings, Payments and Cancellations terms shall prevail in respect of price, payment and cancellation, and these Terms shall prevail in all other respects.

1.4 Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa. "Including", "in particular" and similar expressions are illustrative and do not limit the generality of the words preceding them. "Party" means the Guest and every person attending an Experience under the Guest's booking.

2.1 A booking submitted through the website constitutes an offer by the Guest to purchase the Experience on the terms of the Agreement. No contract is formed until the Host confirms the booking in writing (including by automated electronic confirmation) and payment has been received in cleared funds.

2.2 By submitting a booking the Guest represents and warrants that (a) the Guest is at least 18 years of age and has full legal capacity to enter into the Agreement; (b) all information supplied is true, accurate, current and complete; and (c) where the booking is made for more than one person, the Guest has the authority of every member of the Party to make the booking on their behalf and to bind them to the Agreement.

2.3 The Guest is responsible for the acts and omissions of every member of the Party as if they were the Guest's own, and shall procure that every member of the Party complies with the Agreement.

2.4 The Host reserves the right to decline or cancel any booking at its absolute discretion prior to the commencement of the Experience, in which case the Guest's sole and exclusive remedy shall be a refund of sums actually paid in respect of that booking.

3.1 Menus, ingredients, dishes, timings, seating, personnel and venue are indicative only and are subject to change without notice, including by reason of seasonality, market availability, supply failure, guest numbers or operational necessity. The Host may substitute any dish or component of an Experience with one of broadly comparable character.

3.2 Descriptions, photographs and other material published on the website or on social media are illustrative and do not form part of any contractual description of the Experience.

3.3 Experiences may be hosted in private residences, private villas, studio kitchens or third-party venues. The Guest acknowledges that such premises are not restaurants and are not held out as such.

3.4 The address of an Experience is confidential and is disclosed to confirmed Guests only. The Guest shall not disclose or publish it without the Host's prior written consent.

3.5 Timings are approximate. The Host is under no obligation to delay service, to hold a place, to re-serve any course already served, or to make any refund or allowance in respect of a Guest who arrives after the stated start time or who leaves before the Experience concludes.

4.1 The Guest shall, and shall procure that every member of the Party shall: (a) comply with all reasonable instructions of the Host and of the occupier of the premises; (b) comply with all applicable laws of the United Arab Emirates and of the Emirate of Dubai; (c) behave in a manner that does not endanger, harass, offend or unreasonably disturb any other person; and (d) not bring onto the premises any illegal substance, weapon or other prohibited item.

4.2 The Host may refuse admission to, or require the immediate departure of, any person who in the Host's reasonable opinion is intoxicated, under the influence of any substance, behaving inappropriately, or otherwise in breach of clause 4.1. No refund, credit or compensation of any kind shall be payable in such circumstances, and the Host shall have no liability arising from such refusal or removal.

4.3 Where alcohol is present at an Experience, the Guest is solely responsible for their own compliance and that of the Party with all applicable United Arab Emirates laws and licensing requirements concerning the possession and consumption of alcohol, and for their own consumption and its consequences. The Host does not sell alcohol save where expressly stated and lawfully permitted.

4.4 Guests must be 18 years of age or over unless the Host has agreed otherwise in writing in respect of a private Experience. Where a minor is admitted by prior written agreement, the minor shall at all times remain under the direct supervision of a responsible adult member of the Party, who assumes full responsibility for that minor.

4.5 The Guest shall be liable for and shall make good on demand any loss of or damage to the premises, fittings, equipment, ceramics, tableware or other property caused by the Guest or any member of the Party.

5.1 This clause is to be read together with the Allergens and Dietary Requirements notice, which the Guest confirms having read before booking.

5.2 The Guest warrants that, at the time of booking, the Guest has disclosed in full and with accuracy every allergy, intolerance, medical dietary restriction and dietary requirement of every member of the Party, and undertakes to notify the Host in writing without delay of any change to that information before the Experience.

5.3 The Guest acknowledges and agrees that Experiences are prepared and served in shared, single-kitchen environments in which allergens including cereals containing gluten, dairy, eggs, fish, crustaceans, molluscs, nuts, peanuts, soya, sesame, celery, mustard, lupin and sulphites are handled, and that the Host does not and cannot represent, warrant or guarantee that any dish, ingredient or preparation is free from any allergen or from cross-contact with any allergen. No food supplied by the Host is described, offered or to be understood as "allergen-free", "free-from" or safe for any person with a severe or life-threatening allergy.

5.4 The Host relies on ingredient, composition and allergen information supplied by its own producers, suppliers and third parties, and gives no warranty as to the accuracy or completeness of that information beyond the exercise of reasonable care in obtaining it.

5.5 The Guest acknowledges that attendance at an Experience is voluntary and that the consumption of food and drink carries inherent risks, including the risk of allergic or adverse reaction, and the Guest voluntarily assumes those risks on behalf of the Party to the maximum extent permitted by applicable law.

5.6 Subject always to clause 11.1, the Host shall have no liability whatsoever in respect of any allergy, intolerance or dietary requirement which was not disclosed, was disclosed inaccurately or incompletely, or was disclosed after the Host had reasonably concluded its preparation for the Experience.

5.7 Nothing in this clause purports to exclude the Host's obligation to exercise reasonable care and skill in relation to information which has in fact been accurately disclosed to it.

6.1 The Guest and every member of the Party bring personal property to an Experience at their own risk. Subject always to clause 11.1, the Host shall have no liability for the loss, theft of, or damage to any personal property brought to or left at any premises at which an Experience is held.

7.1 The Host and persons authorised by it may photograph, film and record Experiences. By attending, the Guest grants to the Host, on behalf of the Party, a non-exclusive, worldwide, royalty-free, perpetual and irrevocable licence to use, reproduce, edit and publish such images and recordings for the Host's promotional, editorial and archival purposes, in any medium now known or later devised, without further consent, notice, attribution or payment.

7.2 Any member of the Party who does not wish to appear in such material must inform the Host before or at the commencement of the Experience, in which case the Host shall take reasonable steps to exclude that person from material subsequently published. This clause does not oblige the Host to withdraw material already published in good faith.

7.3 The Guest shall not make or publish any commercial photograph, film or recording of an Experience without the Host's prior written consent.

8.1 Cancellation and amendment by the Guest are governed by the Bookings, Payments and Cancellations terms, clause 3 for a booking made by the seat and clause 3A for a private Experience booked in its entirety.

8.2 The Host may cancel, postpone, relocate, shorten or modify any Experience by reason of any circumstance beyond its reasonable control, including act of God, fire, flood, extreme weather, epidemic or pandemic, governmental or regulatory action, public health measure, civil or military disturbance, act of terrorism, failure of utilities, unavailability of premises, supply failure, or the illness or incapacity of the Host or of essential personnel ("Force Majeure").

8.3 Where the Host cancels an Experience for any reason, the Guest's sole and exclusive remedy shall be, at the Guest's election, a credit note or a refund of the sums actually paid to the Host in respect of that Experience. Subject always to clause 11.1, the Host shall have no further liability, and in particular no liability for travel, accommodation, transport, childcare or any other cost, expense or commitment incurred by the Guest or the Party.

8.4 The Host shall not be in breach of the Agreement nor liable for any delay in performing, or failure to perform, any obligation arising from Force Majeure.

9.1 Where an Experience is held at a venue nominated, selected or provided by the Guest, or at a private residence of the Guest, the Guest is solely responsible for the condition, suitability, safety, licensing, insurance and legal compliance of those premises and of their kitchen and equipment, and the Host shall have no liability in respect of them.

9.2 The Host may engage independent third parties, including venues, caterers, staff, transport providers and payment processors. Subject always to clause 11.1, the Host shall have no liability for the acts or omissions of any such third party beyond the exercise of reasonable care in its selection.

10.1 All intellectual property rights in the Host's name, marks, recipes, menus, materials, photographs, website content and know-how are and remain the exclusive property of the Host. No right or licence is granted to the Guest save the limited right to attend and enjoy the Experience personally.

10.2 Recipes and materials shared during a cooking class are provided for the Guest's personal, non-commercial use only.

11.1 Nothing in the Agreement shall operate to exclude or limit the liability of the Host for death or personal injury caused by the Host's negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability which cannot lawfully be excluded or limited under the laws of the United Arab Emirates.

11.2 Subject to clause 11.1, and to the maximum extent permitted by applicable law, the total aggregate liability of the Host to the Guest and to the Party, whether arising in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, arising out of or in connection with the Agreement or any Experience, shall not in any circumstances exceed the total amount actually paid by the Guest to the Host in respect of the booking giving rise to the claim.

11.3 Subject to clause 11.1, and to the maximum extent permitted by applicable law, the Host shall have no liability for any of the following, whether direct or indirect and howsoever arising: loss of profit, revenue, business, contract, opportunity or anticipated saving; loss of or corruption of data; loss of goodwill or reputation; wasted expenditure; loss of enjoyment, disappointment or distress; or any indirect, incidental, special, punitive or consequential loss or damage.

11.4 Subject to clause 11.1, the Host shall have no liability arising out of or in connection with (a) any information which the Guest failed to provide, provided late, or provided inaccurately or incompletely; (b) any pre-existing medical condition, allergy or intolerance of any member of the Party; (c) the acts or omissions of the Guest, of any member of the Party, or of any other guest attending the same Experience; or (d) any matter within clauses 5, 6, 8 or 9.

11.5 The Guest acknowledges that the allocation of risk in this clause 11 is reasonable having regard to the nature of the Experience, the circumstances in which it is prepared and served, and the price charged, and that the price has been calculated on the basis of that allocation. Insurance in respect of risks not assumed by the Host is a matter for the Guest.

11.6 No claim may be brought against the Host unless written notice of it is given to the Host within thirty (30) days of the date of the Experience to which it relates, and no proceedings may be commenced after the expiry of six (6) months from that date, save where a longer period is mandatorily required by applicable law.

12.1 The Guest shall indemnify, defend and hold harmless the Host, its owner, employees, contractors and agents against all claims, demands, actions, proceedings, liabilities, losses, damages, fines, costs and expenses (including reasonable legal fees on a full indemnity basis) suffered or incurred by any of them and arising out of or in connection with (a) any breach of the Agreement by the Guest or any member of the Party; (b) any allergy, intolerance or dietary requirement not disclosed, or disclosed inaccurately or incompletely; (c) any act or omission of the Guest or of any member of the Party at or in connection with an Experience; or (d) any claim brought by a member of the Party in respect of a matter for which the Guest gave a warranty or authority under clause 2.2.

13.1 Any complaint concerning an Experience should be raised with the Host at the time, so that it may be addressed while the Experience is in progress, and in any event in writing within seven (7) days of the Experience. Failure to raise a complaint at the time may limit the Host's ability to investigate and respond to it.

14.1 Severability. If any provision of the Agreement is held to be invalid, illegal or unenforceable in whole or in part, that provision shall to that extent be deemed modified to the minimum degree necessary to make it valid and enforceable, or if that is not possible severed, and the remaining provisions shall continue in full force and effect.

14.2 No waiver. No failure or delay by the Host in exercising any right or remedy shall operate as a waiver of it, and no single or partial exercise shall preclude any further exercise.

14.3 Entire agreement. The Agreement constitutes the entire agreement between the parties and supersedes all prior statements, representations, understandings and arrangements, whether written or oral. The Guest acknowledges that in entering into the Agreement it has not relied on any statement or representation not expressly set out in it. Nothing in this clause limits liability for fraudulent misrepresentation.

14.4 Variation. The Host may amend these Terms from time to time. The version in force at the date a booking is confirmed governs that booking, and is recorded against it.

14.5 Assignment. The Guest may not assign or transfer the Agreement or any booking without the Host's prior written consent. The Host may assign, subcontract or delegate performance of any of its obligations.

14.6 Third-party rights. No person other than the Host and the Guest has any right to enforce any provision of the Agreement, save that every member of the Party is bound by it and that clauses 11 and 12 may be relied upon by the Host's owner, employees, contractors and agents.

14.7 Notices. Notices to the Host must be given in writing to the address published on the website. Notices to the Guest may be given to the email address supplied at booking and are deemed received on the day of transmission.

14.8 Survival. Clauses 5, 6, 7, 10, 11, 12, 13 and 14 survive termination or completion of the Agreement.

15.1 The Agreement, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), is governed by and shall be construed in accordance with the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai.

15.2 The courts of the Emirate of Dubai shall have exclusive jurisdiction to settle any such dispute or claim.

15.3 The parties shall first seek in good faith to resolve any dispute amicably by discussion within thirty (30) days of written notice of it, before commencing proceedings. This clause does not prevent either party from seeking urgent interim relief.